OUCH! — Emergency dental care / For patients

The smart way to deal with dental emergencies.

We do the running around so you don’t have to.

One click. Immediate routing · Local practices · No calling around · Real appointments updated daily

How it works

1
Dental Emergency
Start OUCH!.
2
Request
Tell us where you are and what’s wrong.
3
Offer
Nearby practices respond with an appointment.
4
Confirm
Review the appointment and confirm if it suits you.
5
Get treated
You attend and get the care that you need.

Why choose OUCH!

Fast access to care

  • Immediate access to dental help when in need
  • One online request and multiple practices contacted
  • No calling around dental practices—we'll do that for you
  • No waiting in calling queues
  • No rejections from dental practices
  • Flexible appointment times when available

Calm and guided

  • Dental emergency service designed by dentists
  • Growing network of dental practices nationally
  • Your emergency routed to nearby practices
  • We handle the logistics
  • Clear next steps once your appointment is confirmed
  • Care close to home

OUCH — Frequently Asked Questions

What is OUCH?
OUCH is a dental emergency service that helps you get seen faster by routing your emergency to local dental practices. You make one request — we handle the rest.
Do I need to call dental practices myself?
No. We contact local practices for you, saving you time and stress.
How fast does OUCH work?
Once you submit your request, your case is routed immediately to suitable local practices.
What kind of dental problems can I use OUCH for?
OUCH is designed for urgent dental issues such as pain, swelling, infection, trauma, or anything that needs prompt attention.
Is OUCH available everywhere?
Availability depends on local dental practices in your area. We always try to route your case to nearby practices first.
Does OUCH guarantee an appointment?
No service can guarantee availability. OUCH increases your chances by contacting nearby practices quickly.
Is OUCH free to use?
Yes. Using OUCH is free. There’s a £30 booking fee only when you choose to secure an appointment.
Why is there a £30 booking fee?
The booking fee helps prevent no-shows and ensures practices can offer genuine emergency appointments.
Do I lose the £30?
No. The £30 booking fee is redeemable against the cost of your treatment.
Do I have to pay anything upfront?
Only if you decide to secure an appointment. There’s no charge just to submit a request.
Is my information safe?
Yes. Your information is handled securely and only shared with relevant dental practices to help arrange your care.